Prohibited Activities

You may not use the Platform to:

• Violate any applicable laws or regulations.
• Sell counterfeit, illegal, or unsafe products.
• Infringe on intellectual property rights (copyrights, trademarks, patents).
• Engage in fraud, deceptive practices, or false advertising.
• Harass, abuse, or threaten other users or Makelaa staff.
• Circumvent Makelaa’s payment systems or fees.

Seller-Specific Restrictions

Sellers may not:

• Misrepresent product quality, origin, or certification.
• Fail to fulfill orders in a timely and professional manner.
• Manipulate reviews or feedback ratings.

Buyer-Specific Restrictions

Buyers may not:

• Submit fraudulent claims for refunds or returns.
• Abuse Buyer Protection by filing false or malicious complaints.
• Attempt to transact outside of the Platform to avoid fees.

Security and System Integrity

Users may not:

• Attempt unauthorized access to accounts, systems, or data.
• Interfere with the Platform’s security features or operations.
• Use bots, scrapers, or automated tools without permission.

Reporting Violations

To report violations of this Policy, contact us at contact@makelaa.com.