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Community Guidelines

Standards for a safe and trustworthy marketplace

At Makelaa, we are building a safe and trustworthy marketplace where buyers and sellers can connect with confidence. These Community Guidelines explain the standards of behavior expected from all users of the Platform.

Respect and Professionalism

  • Treat all users with courtesy and respect.
  • Harassment, hate speech, discrimination, or abusive behavior will not be tolerated.
  • Respect cultural differences and diverse perspectives.

Honest Communication

  • Provide accurate information in product listings, reviews, and messages.
  • Do not spread false, misleading, or deceptive content.
  • Reviews should reflect genuine experiences.

Product Integrity

  • Sellers must list only authentic, safe, and legal products.
  • Counterfeit, stolen, or prohibited items are strictly banned.
  • Buyers should not request or encourage off-platform transactions.

Safe Transactions

  • All payments and communications should stay within the Makelaa Platform.
  • Attempts to bypass the Platform’s payment system are prohibited.
  • Fraudulent orders, chargebacks, or false claims are not allowed.

Privacy and Data Protection

  • Do not share or misuse another user’s personal information.
  • Respect confidentiality in all buyer-seller communications.

Content Standards

  • User-generated content (reviews, photos, comments) must be appropriate for a professional marketplace.
  • Obscene, hateful, or violent content is prohibited.

Enforcement

  • Violations of these Guidelines may result in removal of content, warnings, suspension, or permanent account termination.
  • Serious violations may also result in legal action.

Reporting Concerns

If you see behavior or content that violates these Guidelines, please report it to our support team at contact@makelaa.com.

By using Makelaa, you agree to follow these Community Guidelines and help us maintain a safe and reliable marketplace for everyone.

Notice of Cookie Usage

Makelaa uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. We collect and share information about you with third-parties to serve you with relevant advertisements and recommendations based on your interactions with Makelaa. You can manage your cookie preferences through the settings below.

For more information about how we use cookies and information we collect, please visit our Privacy & Cookie Policy.