How we collect, use, and protect your information
Privacy Policy
At Makelaa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our marketplace.
1. Information We Collect
- Account Information: Name, email address, password, and profile details when you create an account
- Transaction Data: Purchase history, payment information, and shipping addresses
- Communication: Messages between buyers and sellers, customer support interactions
- Usage Information: How you interact with our platform, including pages visited and features used
- Device Information: IP address, browser type, operating system, and device identifiers
2. How We Use Your Information
- Process transactions and fulfill orders
- Provide customer support and respond to inquiries
- Improve our platform and develop new features
- Send important updates about your account or orders
- Prevent fraud and ensure platform security
- Comply with legal obligations and enforce our terms
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With sellers to fulfill your orders (shipping information only)
- With payment processors to handle transactions securely
- With service providers who help operate our platform
- When required by law or to protect our rights
- In connection with a business transfer or merger
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no online platform can guarantee 100% security.
5. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
- Restrict certain uses of your information
6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You can request deletion of your account at any time.
Cookie Policy
This Cookie Policy explains how Makelaa uses cookies and similar technologies when you visit our marketplace. We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve functionality. Cookies do not harm your device or files.
2. Types of Cookies We Use
Essential Cookies: These are necessary for the website to function, enabling features like user login and shopping carts.
Performance Cookies: These help us understand how visitors use our site by collecting anonymous information on page views and traffic sources.
Functionality Cookies: These remember your choices (like language or currency) to provide a more personalized experience.
3. Managing Your Cookie Preferences
Most browsers allow you to view, block, or delete cookies. While you can disable cookies, please note that some website features may not work properly without them.
4. Cookie Consent
By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings.
Contact Us
If you have questions about this Privacy & Cookie Policy or our data practices, please contact us at privacy@makelaa.com.
Last updated: 10/14/2026